Glass Heart

We have been trying to resolve the lagging issue that has been brought to our attention by a few of our players. We have searched extensively for a solution, including hiring programmers from outside our team to assist with this. No one has been able to replicate the lagging issue; however, our search has given us some answers. Glass Heart uses HTML.5/Javascript programming. With the amount of audio files, special effects and art assets, it uses a substantial amount of memory to load scenes. This can cause some laptops and desktops to have an increased loading time during scene transitions. This can also lead to lagging and freezing. We have tried to minimize this by compressing all art assets in the game. However, we made sure to compress in a way that will not affect the image quality. This should decrease the workload for most computers, not all. We apologize to those who have experienced lagging. We want all of our players to enjoy playing our game. This issue did not present itself during Alpha or Beta testing. As such, we were unaware of the limitations of the engine and coding language that we were using. However, we have learned from this experience. For our future games, we will be programming with a coding language that can adequately handle the load that our games have. We will continue to try and search for ways to limit the lag for those who may still experience some after this update. We thank you so much for your patience and hope that you enjoy Glass Heart. -Eternal Love Studios Team